Image by Clyde He


SIAM delivers an optimised technology service experience for your business and a means of effectively managing multiple suppliers.


SIAM involves the development of an end to end framework through which:

  • you get maximum value from the integration and management of multiple suppliers - the outward-looking lens, and

  • we ensure that your business is getting maximum benefit and value out of your technology and suppliers – the inward-looking lens.

SIAM is a framework that, when implemented and executed expertly, creates an optimised technology service experience for your business and provides a means of managing multiple suppliers in an efficient and cost-effective way.

SIAM is your key to controlling service, costs and suppliers and will give you:


  • Insight – providing a clear view of how aligned your business is with technology, technology costs, technology resources and your suppliers.

  • Control – allows you to manage your technology to achieve maximum benefit for the business through change, adaptation and governance.

  • Optimise – Right-sizing your business technology to deliver maximum cost-effectiveness and benefit by aligning resources to key functions.

  • Create – collaborative business–technology–supplier processes, supplemented with smart tools to control cost outcomes.


Best practice has shown time and time again that an independent player should act as a service integrator as its too important to outsource to your incumbent suppliers. Our SIAM framework ensures that:

  • SIAM functions become your team’s day-to-day ‘norm’.

  • Functions are aligned to your needs - creating a concise view of what you do and what your suppliers do.

  • Everyone within your business knows their role within an integrated and agreed model - including your team, the wider business and your suppliers.

  • Suppliers will embrace working collaboratively as partners and work proactively to improve their service and drive efficiency.

  • Costs will be identified, managed and controlled.

  • Once implemented, the functions can flex as business grows or demands change, without the need for costly future transformations.

Other Services

Let's Connect

Contact us today to find out how we can help you optimise your cost base and technology services.




1300 103 799

 All Rights Reserved. ©2020 TechCatalyst Pty Ltd ACN: 84 645 059